Privacy Policy

Introduction

NextWave Doral Landscapers respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect information that you provide directly to us. This includes your name, address, phone number, email address, and any details about your property or landscaping needs that you share when requesting a quote or scheduling service. We also collect payment information when you pay for our services, though credit card details are processed securely through third-party payment processors and are not stored on our systems.

We automatically collect certain information when you visit our website. This includes your IP address, browser type, device information, pages visited, and how long you spend on each page. We use cookies and similar tracking technologies to gather this information. You can disable cookies in your browser settings, but some features of our website may not work properly if you do.

How We Use Your Information

We use the information we collect to provide and improve our services. This includes scheduling appointments, communicating with you about your service, processing payments, and maintaining records of work performed. We may use your contact information to send you service reminders, seasonal tips, or information about services that might interest you. You can opt out of marketing communications at any time.

We also use information to improve our website and understand how visitors interact with it. This helps us make the site more useful and easier to navigate. We analyze trends and usage patterns to better serve our customers and grow our business.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us run our business, such as payment processors, scheduling software, or accounting services. These providers are required to keep your information confidential and use it only for the services they provide to us.

We may disclose your information if required by law, such as in response to a subpoena or court order. We may also share information to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes physical, electronic, and procedural safeguards. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes described in this policy. Customer records, including service history and payment information, are typically kept for at least seven years for business and tax purposes. You may request deletion of your information by contacting us, though we may need to retain certain information for legal or legitimate business reasons.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you want to review what information we have about you or make changes, please contact us. You can opt out of marketing emails by clicking the unsubscribe link in any promotional message. Even if you opt out of marketing, we may still send you service-related communications such as appointment confirmations or payment receipts.

If you are a California resident, you have additional rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your information. We do not sell personal information, but you can exercise your other rights by contacting us.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. You can control cookies through your browser settings. Some third-party services we use, such as analytics tools, may also use cookies.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by NextWave Doral Landscapers.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at hello@dorallandscaping.com or call (786) 947-0146. You can also reach us by mail at 8300 NW 53rd St Suite 314, Doral, FL 33166.